QC Inspectorate training 1st Session translated.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 搞好与有关各方的关系是你成功的关键，首次见面作自我介绍，向对方打招呼、问好，对领导也应如此。 Are critical to your success, always greet or introduce yourself to your counterparts, greet their leaders as well. 打招呼包括问好、点头、做手势、微笑，尽量记住对方的姓名 Greet others, with a spoken word, a nod, a hand signal, or a smile try your best to remember names 你扮演着重要角色，应穿上工作服、带工作牌、带工作文件 You’re an import person, so power dress, wear your name tag, carry your documents Relationships工作关系1 With Contractor与承包商之间 沟通交流 – 在与对方讲话交流时，使用与你的爱人、孩子、父母谈话的语气 ，这样有利于建立起团队的关系，鼓舞整个团队的工作士气Communicate - When communicating use the phrase we, as you would with your wife, children and parents, encourage team work 倾听承包商的意见 – 了解仓面领班的浇筑措施，指示他召集所有缆机信号员，明确说明料罐第一次下料的位置，及整个浇筑过程的下料线路。 Listen to the contractor. – Find out the pour leaders placement strategy. Get him to call all cable crane radio operators together to establish where they are going to land the first bucket and the placement patterns they intend following. Relationships工作关系2 With Client与业主 方法 – 召集平仓机和振捣机的司机，询问他们的平仓和振捣的方法，鼓励最不熟练的司机发言 赞扬 – 不要害怕给予鼓励性的赞扬 Compliments – Do not be afraid of giving an inspirational compliment Relationships工作关系3 Through TEAM LEADER与领班 Strategy - Call all the dozer vibrator operators together, ask their strategy, encourage the weakest to speak Relationships工作关系 4 Bad attitude差的态度 Resistance 对抗 Don’t get into an unnecessary shouting match or a fight, take photographs and call for back up. Even pretending to take a photograph can have an enormous impact. 不要高声训斥，甚至大打出手；可拍摄照片或寻求支持。有时假装拍摄照片，也能发挥很大作用。 Remember if you phone your Chief Engineer, he can phone his counter part and the issue can be resolved at a higher level. 记住如果你给总工打电话，他可能给合作方相关 领导打电话，上层能解决这个问题。 Relationships 4 赞扬 Compliments 赞扬 – 不要害怕给予鼓励性的赞扬 Compliments – Do not be afraid of giving an inspirational compliment 做到以上几点 - 所有的工人即能看出你已建立起自己的指挥地位 Command - By now all workers can see you are in command of this pour. Docume