JOB BREAKDOWN IN YUM YUM 简餐厅工作细则.docVIP

JOB BREAKDOWN IN YUM YUM 简餐厅工作细则 SEQUENCE OF SERVICE服务步骤 TASK 任务 SERVICE STEPS 具体实施 STANDARDS 标准 Settle Guest Check 处理客人的账单 Cash Payment现金付款 Ensure cash given is correct enough to cover the amount on the bill. Take it to the cashier. Return the change with the first copy of the bill to the guest in a bill folder. Leave the folder closed on the table and say “This is your change sir/madam, thank you very much.” 确保所给的现金足以付账单上的数目。 拿到收银台. 将账单的第一联和零钱放在账单夹里递给客人。 把账单夹留在桌子上并且说，这是你的零钱先生/女士，非常感谢。 Credit Card信用卡 Bring it back to the cashier. Check the slip to see the amount is correct after Cashi