人性的弱点摘要.docVIP

How to Win Friends Influence People Fundamental Techniques in Handling People Do not criticize, condemn or complain. Give honest and sincere appreciation Arouse in the other person an eager want. 2. Six ways to make people like you Become genuinely interested in other people. Smile. Remember that a person’s name is to that person that sweetest and most important sound in any language. Be a good listener. Encourage others to talk about themselves. Talk in terms of the other person’s interests. Make the other person feel important and do it sincerely. 3. Win People to Your Way of Thinking. The only way to get the best of an argument is to avoid it Show respect for the other person’s opinion. Never say, “You are wrong”. If you are wrong, admit it quickly and emphatically. Begin in a friendly way. Get the other person saying “yes, yes” immediately. Let the other person do a great deal of the talking. Let the other person feel that the idea is his or hers. Try honestly to see things from the other person’s point of view. Be sympathetic with the other person’s ideas and desires. Appeal to the nobler motives. Dramatize your ideas. Throw down a challenge. 4. Be a leader A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: Begin with praise and honest appreciation. Call attention to people’s mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Let the other person save face. Praise the slightest improvement and praise very improvement. Be “hearty in your approbation and lavish in your praise”. Give the other people a fine reputation to live up to. Use encouragement. Make the fault seem easy to correct. Make the other person happy about doing the thing you suggest. 5. Severn rules for making your family life happier Don not nag Do not try to make your partner over. Do not criticize. Give honest appreciation. Pay little atte