斯堪尼亚电阻器故障.docVIP

关于液空车辆空调风扇电阻器的故障说明 背景： 液化空气（上海）有限公司所属1台P114车型车辆于3月18日中午发生了驾驶室前部空调风扇电阻器处着火的事故。 车辆信息： 车牌号码：沪B13045 底盘号码： 座机电话号码 交车日期：2006-11-17 行驶里程：1,054,765Km 对此车辆发生的故障，SCANIA中国高度重视，第一时间由Scania上海经销商和Scania人员共同研究和分析比对，发现故障原因是电阻器的开关触点氧化，无法起到保护电阻过热的功能。此故障为材料老化所致，建议客户更换此电阻器。 对于此次故障引起的客户车辆损伤，我们深表遗憾。SCANIA中国本着对客户高度负责的态度，全力以赴不遗余力的坚决避免今后类似故障的发生。所以，SCANIA中国将会采取以下措施： SCANIA中国会要求所有的特约维修厂尽快召集4系ADR车辆进厂，免费更换空调风扇控制电阻器，以保证每一部车辆的正常运行。 经常性的持续性的检查：SCANIA中国将会把该检查项目加入到常规保养检查表中（M，L保养），以敦促所有SCANIA中国特约维修厂根据规定的保养里程间隔检查空调风扇控制系统，坚决避免电阻器过热的现象发生。 SCANIA中国售后服务部 单位名称 盖公章 2012年03月20日 Failure Description of AC fan control system resistance controller Background： Air Liquid（Shanghai）Limited Company have one P114 Scania vehicle, which happened catch fire in the afternoon of 18th March, due to overheating of fan control system resistance controller. Vehicle information： License plate： 沪B-13045 Chassis Number：座机电话号码 Deliverer date:：2006-11-17 Distance： 1,054,765 Km Scania Pay high attention to this truck’s failure. Quick response initiated from Scania China distributor and Shanghai dealer, who together do research and analyze on this vehicle, Conclusion is that fault is due to resistance contact oxidation, which cannot avoid resistance overheating. This fault belongs to material fatigue, suggest customer replace the resistance. We feel deeply sorry for vehicle damage caused by this fault. Scania China owns spirit of highly responsible attitude to customer, Scania China will take the following activities to avoid this kind of failure： SCANIA China will replace resistor free of charge for all 4 series ADR vehicles in workshop as soon as possible. Continuous and consistence check: Scania China will add this check item into normal inspection form L and M , workshop will check AC fan control system according to specified maintenance interval, to make sure resistance controller not overheated. SCANIA China Company Stamp 2012-3-20 g 斯堪尼亚销售（中国）有限公司 Scania Sales China Co., Ltd. 北京市朝阳区霄云路36号国航大厦2001室 Room 2001, A