FoundationsofSixSigma.ppt

Table of Contents Introduction to Program Six Sigma Story Overview of the “DMAIC” Model – Case Study Team Practice 3 - 8 9 - 40 42 - 106 108 - 152 Introduction to Program Comfort Issues Breaks Lunch Pagers/Cell Phones/Messages Other ... Participant Learning Materials Your Participant Guide is your note taking and activity tool for today This PG is easy to follow, because it replicates the instructor’s overhead slides Note the Table of Contents in the front of this guide, which gives you a basic “agenda” of the program’s content and flow The Memory Jogger is a handy reference tool that describes various analysis tools Tell Us about You ... Program Agenda Introduction to the Program: The Six Sigma Story Overview of the DMAIC Model within the Context of a Case Example The DMAIC Model and Process Improvement Roadmap Program Learning Objectives Upon successful completion of this training program, you will be able to state the: Six Sigma story, including term definitions and its history within Motorola Relationship of Six Sigma to the PCS Scorecard You’ll be able to implement Six Sigma continuous improvement methodology using the 5 step DMAIC model: Define Opportunities Measure Performance Analyze Opportunity Improve Performance Control Performance The Six Sigma Story Introduction Learning Objectives Upon completion of this introductory learning segment, you’ll be able to state the: Its history within Motorola and its renewed interest What Six Sigma is, including terminology Introduction to the Six Sigma, including the DMAIC model Relationship of Six Sigma to the PCS Performance Excellence Scorecard This Six Sigma and DMAIC Model Training Lays the Foundation for Business Success Business Success Requires an Integrated Approach The Six Sigma Business Improvement Campaign Leverages the Key Components of a High Performance Business System Motorola’s Perspective Let’s Start with the Basics: Sigma Defined “Sigma” is a Measurement Scale upon which improvements can