mgmt09_tif01.docVIP

Chapter 1 Introduction to Management and Organizations True/False Questions A MANAGER’S DILEMMA Today’s managers are just as likely to be women as they are men. (True; moderate; p. 4) Management affects employee morale but not a company’s financial performance. (False; easy; p. 4) WHO ARE MANAGERS? In order to be considered a manager, an individual must coordinate the work of others. (True; moderate; p. 5) Supervisors and foremen may both be considered first-line managers. (True; moderate; p. 6) WHAT IS MANAGEMENT? Effectiveness refers to the relationship between inputs and outputs. (False; moderate; p. 8) Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals. (False; moderate; p. 8) A goal of efficiency is to minimize resource costs. (True; moderate; p. 8) Efficiency is often referred to as “doing things right.” (True; moderate; p. 8) Managers who are effective at meeting organizational goals always act efficiently. (False; difficult; p. 8) WHAT DO MANAGERS DO? The four contemporary functions of management are planning, organizing, leading, and controlling. (True; easy; p. 9) Determining who reports to whom is part of the controlling function of management. (False; easy; p. 9) Directing and motivating are part of the controlling function of management. (False; moderate; p. 9) Fayol’s management functions are basically equivalent to Mintzberg’s management roles. (False; moderate; p. 10) The roles of figurehead, leader, and liaison are all interpersonal roles. (True; difficult; p. 10) Disturbance handler is one of Mintzberg’s interpersonal roles. (False; difficult; p. 10) Mintzberg’s informational management role involves receiving, collecting, and disseminating information. (True; moderate; p. 10) Mintzberg’s resource allocation role is similar to Fayol’s planning function because it involves the coordination of employee’s activities.