SixSigmalecture.pptVIP

Six Sigma What is Six Sigma?? A statistical concept that represents amount of variation in a process relative to a specification 99.9997% defect free A business philosophy focused on continuous improvement of key processes through the use of thorough process analysis to achieve operational excellence What’s So Bad About Variation? In world-class organizations, working to improve quality is not an extracurricular activity. It is a minimum requirement. - Chang, Labovitz, and Rosansky DPMO 1 sigma 68.27% 697,700 dpmo 3 sigma 99.73% 66,810 dpmo 5 sigma 99.977% 233 dpmo 6 sigma 99.9997% 3.4 dpmo Where did Six Sigma Come From? Motorola started it GE made Six Sigma famous Based on the QI tools learned in this course, plus other tools Need for companies to become more competitive Motorola has been implementing Six Sigma throughout the organization now for over 15 years, extending the practice beyond manufacturing into transactional, support, and service functions. As a result, we have documented over $16 billion in savings to our own organization! SS is not Continuous QI SS has an increased focus on quality as defined by the customer and uses a “sigma score” SS uses rigorous statistical techniques SS prioritizes improvement projects and resources based on the company’s strategic initiatives It is TQM with a stats focus – quantitative and qualitative How to Do SS Management commitment Focus on the Customer Structured Training Encourage open discussion about processes and defects Gather data, analyze it, make improvements DMAIC on a project basis Create a team-based, cooperative environment The Training Black Belt Green Belt Yellow Belt Master Black Belt Champion Executive Sponsors Typical Structure for SS at GE SS Deployment from BW Business alignment planning First wave of BB training Second wave of BB and GB training Infrastructure development to deliver results and sustain culture a QMS is always best SS Method Financial Tool: COPQ Cost of