Hotel English alive.ppt

Hotel English alive 2008年餐饮班 Senny Unit2Receiving the Dinners Dialogue： Receiving the Dinners C: captain B： Bellow C: Good evening sir. B: Good evening C:Do you have a reservation? B:No,I am staying at your hotel. C: I’m sorry to say that we don’t have any seat at the moment. Would you please wait a moment , One table over there is almost ready. I’ll call you then. B: OK. Thank you. (Five minutes later) C: Mr. Bellow. Sorry to have kept you waiting.Now we have a table for you. Would you please come this way? B: Can I sit here, waiter? C: Oh, I am sorry, that table must have been reserved. Look, there is a sign on it.How about that table? B:Ok . Unit 3Helping to Order Dishes W:Good evening, sir. Are you ready to order?(may I take your order?) G:Yes, I am.so can you give me some suggesttion? W:Of couse sir,we have a very nice steak today,it’s our chef’s recommendation .it’s delicious and worth a try. G:Ok,I’ll take it . W:So how would you your steak ,rare, medium, or well done? G:Rare.and What about my drink? W:Yes ,how about this red wine?it comes with your steak is excellent. G:Eng,may I have that one? W:Oh ,I’m sorry sir,that one is sold out today,if you like we will prepare it for you next time. G:Ok ,it’s no problem,I’ll try the first one. W:Thank you for your understanding and coopreation.so your order is one rare steak ,and one bottle of red wine ,is that right? G:Yes . W:And ,your dish will take about 20 minutes to prepare.please waitting,sir. G:That’ s all right . UNIT 4 Misserving Tea 茶 Jasmine tea 茉莉花茶 English（black） tea 英国红茶 Guinness 健力士黑啤 Heineken 喜力啤酒 Corona 科罗娜 Budice 百威冰啤 Budweiser 百威啤酒 Tsingtao 青岛啤酒 Carlsberg 嘉士伯 Green west lake 绿西湖 Evian 依云 Juice 果汁 Espresso 浓缩咖啡 Coffee Latte 拿铁咖啡 Dialogue: MisservingScene: Mr Bellow (B) is having his last dish. He finds it different from what he has ordered. B: Excuse me, sir. I ordered the hairy crab but you gave me the green crab. Waiter (W) : Im sorry, sir. Ill get you the head-waiter.