Good News Bad News Letters to__ ss.pptVIP

Good News Bad News Letters Good News Letters General structure of good news message and neutral messages Direct approach Occasions of direct approach Making enquiries or responses to enquires Making orders or order acknowledgements Confirming letter Social letters Declining letter Establishment of business relationship Structure Begin with the main point introduction Present necessary explanations details Cover the remaining part of the objective action End with adapted goodwill close Dear Sirs We are writing for your latest catalogue and price list regarding your office furniture. We are in the business of sales of office equipment and facilities and, based in Busan, we have developed markets in Asia and Europe. You have been recommended to us by the Tops List, a trade journal, and we are interested in your products. As we would like to expand our operation, it is essential that our suppliers be both competitive in terms of price and reliable in quality. We’ll be interested in discussing terms with you after the final decision has been made, but can you let us know what discount you’d offer on bulk purchase in priority? Looking forward to hearing from you. Yours truly Useful Expressions 1, 据悉，你方系食品出口商。我方想了解你方是否可供10吨甲级罐装菠菜。 We understand that you are exporters of foodstuffs and should like to know if you can supply us with 10 metric tons of A-1 Grade Canned Spinach. 2，我方一客户对中国皮鞋感兴趣，请寄样品及报价单。 One of our customers is interested in Chinese leather shoes, and we would like to receive some samples and quotations. Exercises buyer’s inquiry 3,贵公司曾向我们提供过大豆，现在烦请提供所附表格上列举的货物的报价。 4,我们对你方刊登在今天的《中国日报》上的广告很感兴趣。如能寄来样品并附上最低的休斯敦离岸价格，我们将不胜欣慰。 5,我们有意在本财政年度末购买2台索尼电视， 敬请贵方报出最优价格。 6,请您将最低青岛到岸价格报给本公司，同时将贵方所经营的目录提供给我方。 3, You have previously provided us with beans. Could you please now quote for the supply of the items listed on the enclosed form. 4, Your ads in today’s China Daily interests us, and we will glad to receive samples with your lowest prices F.O.B Huston. 5,