格里芬管理学英题库计划职能及其答案.docVIP

格里芬管理学英文题库：计划职能 第7章 规划与决策的基本要素 1、The first step in the planning process is Stating the organization’s mission. Understanding the environment. Combining tactical goals and plans. Decision making. 2、The _____ of the Quaker Oats Company is “to meet the needs of consumers through innovative marketing and manufacturing of healthful, good-tasting products that contribute to a healthy lifestyle and consumer well-being around the world, yielding above-average returns over time and for our shareholders.” Operational goal Tactical plan Strategic plan Mission Operational plan 3、In order to enhance empl