饭店业发展与创管理.docVIP

第一部分：饭店业发展与创业管理 第一章 国际饭店业（The History of Hospitality Industry 1. The Definition of Hospitality The word hospitality has ancient roots, dating from the earliest days of Roman civilization．It is derived from the Latin verb hospitare, meaning “to receive as a guest．” Several related words come from the same Latin root, including hospital, hospice，and hostel．In each of these，the principal meaning focuses on a host who receives，welcomes，and caters to the needs of people temporarily away from their homes．The phrase “to receive as a guest” implies a host prepared to meet a guest’s basic requireme