华池县电力局营管理考核实施细则1.docVIP

华池县电力局 营销管理考核实施细则 　 　　 10.13 95598客户服务电话必须24小时有人值班，经检查值班人员随意脱岗一次或电话无人接听一次。95598客户服务热线接通率100%，未接通一个，接到客户电话后要做好相关记录并对工单及时进行归档，及时通知相关部门进行处理并按规定时限回复客户，违反一次。。。95598客户服务人员应准确无误的答复客户的问题由于答复不当造成越级投诉事件一次。 development in order to protect a host of attractions and historical sites, as well as to maintain the economic vitality of the downtown area. Figure 5.1-5 figure 5.1.4 Washington mass transit network to support implementation of effective transport demand management policies to reduce urban traffic congestion and public transport priority was in the early 1960 of the 20th century by the p