基于PDCA循環的培训管理与效果评价体系.docVIP

基于PDCA循环的培训管理与效果评价体系 摘要： 参照is09001质量管理标准，用系统与过程方法建立科学的培训管理和培训效果评价体系。将培训的全过程看作是生产服务的过程，以顾客为关注的焦点，采用过程方法，利用pdca循环实现持续改进。 abstract: with reference to the is09001 standard quality management standards, the paper uses the system and process method to establish scientific training management and training evaluation system. the whole process of training is the process of production and service, customer is the focus and the process method and pdca cycle are used to achieve continuous improvement. 关键词： 培训效果；pdca循环；持续改进