操作管理Operation_Management_Heizer_9_ch9_f.pptVIP

Outline Outline – Continued Outline – Continued Outline – Continued Learning Objectives When you complete this chapter you should be able to: Learning Objectives When you complete this chapter, you should be able to: Innovations at McDonald’s Innovations at McDonald’s McDonald’s New Layout Seventh major innovation Redesigning all 30,000 outlets around the world Three separate dining areas Linger zone with comfortable chairs and Wi-Fi connections Grab and go zone with tall counters Flexible zone for kids and families Facility layout is a source of competitive advantage Strategic Importance of