超全面的电话英语.doc

超全面的电话英语 电话篇??Telephone Calls1.??I am sorry I wasn’t in when you called.? ? That’s all right. ? ? 很抱歉你来电话时我不在。 ? ?没关系。 2. Could you put me through to the toy department? 请帮我接玩具部好吗？ 4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900我叫托尼?史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。 5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included. 您订的书请汇款一千五百元过来，邮资包括在内。 6. Hold on a moment please. 请稍等。 7. I’ll see if she is in. 我去看看她有没有在。 8. I am afraid she is out at the moment. 对不起，她这会出去了。 9. I’ll be pleased to if I can. 如果能的话，我很高兴。 10. Extension 121, please. ? ? Sorry, the line is busy. ??请接121号分机。 ??对不起，线路忙。 11. Could I speak to Mr. Johnson, please? ? ? Sorry, there is no one by the name of Johnson here. ??我可以和约翰逊先生通话吗？ ??对不起，这里没人叫约翰逊。 12. Could you hold on a minute? I’ll get him for you. ? ? Certainly. Thanks. ??稍等，我帮你去叫他.??行，谢谢。 13. Mr. Smith is tied up at the moment. ? ? OK. I’ll call again later. ? ? 史密斯先生现在脱不开身。 ? ? 好的，我回头再打电话过来。 Dialogue 1 (O=operator) O: International Trading Co. . Good morning. L: Good morning. May I speak to Mr. Smith, please? O: May I ask who’s calling, please?L: This is Miss Li from the United Textiles. O: Just a minute, Miss Li. (Switches lines) Mr.Smith, Miss Li from United Textiles wants to speak to you. S: Put her through, please. Hello, Mr. Smith speaking. L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……??-- 这是国际贸易公司。早上好。 -- 早上好。我想和史密斯先生 通话，可以吗？ -- 请问您是哪位？ -- 我是联合纺织品公司的 李小 姐。 -- 请稍候，李小姐。（转线路） 史密斯先生，联合纺织品公 司的李小姐想和你通电话。 -- 请把电话接过来。你好，我 是史密斯先生。 -- 早上好，史密斯先生。我打 电话 Dialogue 2 A: Marketing Manager’s Office. Can I help you? B: Mr. Smith, please. A: Sorry, he is out. B: What time do you expect him back then? A: Sorry, I am not sure. Can I take a message? B: No, thanks. I will call back later. A: That’s fine. Please call again later. B: OK. Thank you. Goodbye.??-- 这是营销经理办公室。请问 有什么事吗？--