barservice概述.pptVIP

Bar Service Learning procedures drink 既指饮料，也指酒类。 饮料：soft drink 酒类：hard drink 相当于alcohol 或strong drink(烧酒） Liquor 指经过蒸馏而酿成的酒 Spirits 主要指酒精含量很高的烈性酒。 如whisky 、 brandy(白兰地） Wine 果汁经发酵而制成的酒，多指葡萄酒。 white wine ， red wine Useful expression Here is the wine list, sir. Please take your time. Would you care for a drink before dinner? What would you like to drink? Useful expression Would you like a bottle of red wine to go with your beef? If you prefer something milder, we have rice wine. Useful expression cocktail is very popular with our guests. Tsingdao is our local beer. It is well known around the world. It is inexpensive and tastes excellent also. Key Points of Bar service 在不打扰客人的情况下，呈送和添加饮料时要报名称。 “Your Bloody Mary, sir/madam.” (当知道客人姓名时，就要称呼他的名字。) Key Points of Bar service 所有饮料应用右手从客人的右侧服务（在不打扰客人和保证安全的情况下）。 为了避免发生意外，当服务员拿着饮料在客人身后时，应提醒客人。“Excuse me, sir/madam.” Etiquette of Bar service 在对客人进行葡萄酒服务之前需检查： 是否是客人点的酒；所点酒的正确年份，酒的温度是否适当；商标是否完好；瓶身是否干净。 Etiquette of Bar service Dialogue Pouring wines 斟酒服务 p94 At the bar 在酒吧 p 95 contents Key Points of Bar service Role-play Translation Introduction Useful expression liquor drinks spirits wine 白兰地酒????????? brandy ?? ?雪利酒???????????? sherry ??????? 威士忌酒????????? whisky ??? 香槟酒????????????? champagne ?????? 鸡尾酒 ? cocktail 伏尔加酒 vodka 苏格兰威士忌 Scotch ? Task preparing Some useful Words 点酒水时询问： 当客人需要你的推荐时：What would you recommend? 介绍酒水 1. Translation: English to Chinese. 1) Could you give me the soft drink list? I don’t drink at all. 2）Our drinks are half price from 5 p.m. to 8 p.m., would you like one more? 3）I have another waiting on ice for you. 4) Moutai is one of the most famous Chinese rice wine. We have Moutai with 56% alcohol and 38% alcohol. 5) How is the temperature/bouquet/taste/color of the wine? Keys: 1) 能把饮料单给我看看吗？我不喝酒。 2）下午5点至8点，我们的饮料半价出售，请问您要来一杯吗？ 3) 我还为您准备了另外一杯呢！ 4）茅台是中国最著名的白酒之一。我们有酒精含量56度和38度。 5） 酒的温度/香味/味道/颜色如何？ Bloody M