商务礼仪与旅游.pptVIP

Communication for business reception，etiquette and traveling By Liu Meilan Outline for my lecture The role of communication in business Business etiquette Business traveling Aim of this session Have some brief knowledge about business etiquette Grasp the basic principles or requirements of how to greet/accommodate/entertain/arrange visitors in business setting Learn some communicative techniques related to business etiquette and traveling Do the oral communicative practices related to business reception and traveling The role of communication in business Definition of business c