人力资于源第七章.docVIP

Chapter 7: Interviewing Candidates Multiple Choice The ________ is considered by many to be the most important screening tool. telephone reference reference letter selection interview management assessment center work sampling technique (c; easy; p. 254) A(n) ________ is a procedure designed to obtain information from a person through oral responses to oral inquiries. writing test work sample simulation interview reference check background check (c; easy; p. 254) When an interview is used to predict future job performance on the basis of an applicant’s oral responses to oral inquiries, it is called a(n) ________ interview. selection appraisal exit preview structured (a; easy; p. 254) When an interview follows a performance appraisal and focus on discussing an employee’s performance rating, it is called a(n) ________ interview. selection appraisal exit preview structured (b; easy; p. 254) During a(n) ________ interview, a supervisor and an employee discuss the employee’s performance and future actions and goals. selection appraisal exit preview structured (b; easy; p. 254) ________ interviews can provide insight into sources of dissatisfaction for employees. Selection Appraisal Exit Preview Structured (c; easy; p. 254) Another word for unstructured interviews is ________. directive nondirective unformatted standardized content-free (b; easy; p. 254) Structured interviews are also referred to as ________ interviews. directive nondirective unformatted standardized content-free (a; easy; p. 254) Which of the following is a disadvantage of using structured interviews? consistency across candidates reduced subjectivity lower potential for bias enhanced ability to withstand legal challenge lack of ability to pursue follow-up questions as they develop (e; moderate; p. 255) An advantage of unstructured interviews is that they provide ________. consistency across candidates reduced subjectivity lower potential for bias enhanced ability to withstan