HowtoWriteEnglishEMails.pptVIP

How to Write English E-Mails Clara You 2007-10-24 E-mail Generally speaking, an E-mail is less formal than a business letter. Write formally to your clients and superiors to leave a good impression. Write less formally to your colleges and friends to show friendliness and enhance efficiency. E-mail Heading brief, generalized, to the point Format of E-mail Salutation(称呼） Body(正文） Closing Sentence(结束语） Complimentary Close(信尾客套话） Signature(署名) Salutation (称呼) Dear Mr. John Smith, Ms. Laura Kohler, Hi John, --- less formal, more friendly John, --- used among colleges, informal Dear All / Hi All, Dear Sir(s) or Madam(s), Closing Sentence(结束语) Pls feel free to contact me should you have any question. Any question or concern, just let me know. Pls advise if you would like to involve more topics. We look forward to meeting you /your kind visit soon. Complimentary Close (信尾客套话) Yours Respectfully --- to Government Yours Faithfully/Truly --- to formal client company Yours Sincerely --- to general clients Thanks/Best Regards/Regards --- to colleges friends Signature(署名) Sign your name better with your detailed contact info. e.g. Clara You GM Office  Shanghai Kohler Electronics.,Ltd  Tel: 86-212102  Fax: 86-21 E-Mail: clara.you@ How to Setup: Tools-Options- Mail Format-Signatures Body(正文) Try to reply on the original mail. The body should be concise and polite. State the purpose and write the most important issue in the beginning. Active Voice(主动语态) and Words like Would Like, Could, May are preferred to be used. e.g. We would like (want) to inform you of … Use small paragraphs (one paragraph for one issue) Use short sentences to make it clear. Correct grammar and spelling. Font: Arial 10 Beginning of Body Very Formal: Thanks for your letter dated Oct 20… I have received your letter dated… With reference/regard t