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Motivating Employees Chapter16 Learning OutcomesFollow this Learning Outline as you read and study this chapter. 15.1 What Is Motivation? Define motivation. Explain the three key elements of motivation. 15.2 Early Theories of Motivation Describe Maslow’s hierarchy of needs and how it can be used to motivate. Discuss how Theory X and Theory Y managers approach motivation. Describe Herzberg’s motivation-hygiene theory. Describe the three-needs theory. Learning Outcomes 15.3 Contemporary Theories of Motivation Explain how goal-setting and reinforcement theories explain employee motivation. Describe job design approaches to motivation. Discuss the motivation implications of equity theory. Explain the three key linkages in expectancy theory and their role in motivation. Learning Outcomes 15.4 Current Issues in Motivation Describe the cross-cultural challenges of motivation. Discuss the challenges managers face in motivating unique groups of workers. Describe open-book management, employee recognition, pay-for-performance, and stock option programs. Managers’ thoughts… Do I need to motivate employees? I am looking for someone who… can motivate themselves can spontaneously finish the job can performance well by themselves can even work without salary Around 85% employees would be very enthusiastic and passionate with their jobs at the beginning. However, 6 months later, the enthusiasm would keep decreasing during the process of working.----Sirota Survey Intelligence Wisdom You can buy a persons time; you can buy their physical presence at a given place; you can even buy a measured number of their skilled muscular motions per hour. But you can not buy enthusiasm... you can not buy loyalty. You can not buy the devotion of hearts, minds, or souls. You must earn these.----C. Francis 支付宝: “到今年12月31日,支付宝的日交易额达到12亿元的话,我就脱。”----支付宝执行总裁邵晓峰 What Is Motivation? Motivation Is the process by which a person’s efforts are energized, directed, and sustained towards attaining
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