服务用语_0.docVIP

服务用语一、服务用语 标准:根据不同的场合适用不同的语言。欢迎语:欢迎光临(Welcome.) 欢迎您入住我们酒店(Welcome to our hotel.) 祝您入住愉快(Have a good time in our hotel.) 欢迎您来这里用餐(Welcome to our restaurant.) 问候语:早上好(Good morning!) 下午好( Good afternoon!) 晚上好(Good evening!) 您好(How do you do?/How are you?) 祝愿语:祝您旅途愉快(Have a nice trip!) 祝您生日快乐(Happy birthday to you!) 祝您假日快乐(Have a nice holiday!)圣诞节快乐(Merry Christmas!)新年快乐(Happy New Year!) 征询语:您还要点别的吗(Would you like anything else?) 您喜欢吗(Do you like it?) 您有事需要我帮忙吗(What can I do for you?) 现在我能为您点菜吗(May I take your order now?) 道别语:再见(Goodbye!) 欢迎您再次光临(Thank you for coming.) 道歉语:对不起 ,打扰您了( Sorry to inte