2015mis11e_ch02_chs.pptVIP

* This slide emphasizes the singularity of enterprise systems (one system) that does everything – or most everything– and serves a wide variety of groups and purposes in the firm. * Emphasize the central repository used in enterprise systems for all types of information collected and used by the business. Ask students what the difficulties of creating such a system might be (standardization across many business units, size of the system). * Emphasize that SCM systems are interorganizational systems, automating the flow of information across organizational boundaries. This distinction is important because SCM systems must be designed with the business processes of potential partners and suppliers in mind. * This example of Haworths supply chain management system features ‘middleware’ that connects company warehouses to its distributors. That way, both groups are able to get up-to-the-minute information about the stock of particular goods in their own warehouses as well as their partner’s. * CRM systems are extremely important for both marketing and customer service. You could ask students if they’ve ever filled out a survey for a company. Then connect that to information systems, perhaps explaining that the information they entered was provided as input to a CRM system for analysis. 外联网： 内部网扩展到公司外部的授权用户 加快流通企业与供应商和客户的信息 可用于不同的公司进行合作产品设计、营销和生产 跨企业系统 管理信息系统 第2章 全球电子企务：企业如何使用信息系统 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 协作、通信系统 互动工作是全球经济的重要组成部分 方法有： 基于Internet的协作环境 电子邮件和即时消息（IM） 手机和智能电话 社会网络 维基 虚拟世界 跨企业系统 管理信息系统 第2章 全球电子企务：企业如何使用信息系统 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 电子企务 在企业中使用数字技术和互联网执行主要的业务流程 包括电子商务 通过因特网买卖商品 电子政务 应用互联网和数字网络技术启用政府及公共部门各机构的关系，如公民、企业和政府的其他暴力机构的关系。 跨企业系统 管理信息系统 第2章 全球电子企务：企业如何使用信息系统 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile . Copyright 2004-2011 Aspose Pty Ltd. 信息系统部门 负责信息技术服务的正