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Motivating Employees 激励员工 L E A R N I N G O U T L I N E What Is Motivation? Define motivation. Explain motivation as a need-satisfying process. Early Theories of Motivation Describe the five levels in Maslow’s hierarchy and how Maslow’s hierarchy can be used in motivational efforts. Discuss how Theory X and Theory Y managers approach motivation. Describe Herzberg’s motivation-hygiene theory. Explain Herzberg’s views of satisfaction and dissatisfaction. L E A R N I N G O U T L I N E Contemporary Theories of Motivation Describe the three needs McClelland proposed as being present in work settings. Explain how goal-setting and reinforcement theories explain employee motivation. Describe the job characteristics model as a way to design motivating jobs. Discuss the motivation implications of equity theory. Contrast distributive justice and procedural justice. Explain the three key linkages in expectancy theory and their role in motivation. L E A R N I N G O U T L I N E Current Issues in Motivation Describe the cross-cultural challenges of motivation. Discuss the challenges managers face in motivating unique groups of workers. Describe open-book management and employee recognition, pay-for-performance, and stock option programs. Motivation The Motivation Process What Is Motivation?动机 Motivation The processes that account for an individual’s willingness to exert high levels of effort to reach organizational goals, conditioned by the effort’s ability to satisfy some individual need. What Is Motivation? Motivation Effort: a measure of intensity or drive. 努力 Direction: toward organizational goals 组织目标 Need: personalized reason to exert effort 需要 Motivation works best when individual needs are compatible with organizational goals. Motivation 动机 motivating 激励 Theories of Motivation 激励理论 早期激励理论 Hierarchy of Needs Theory 层次需要理论、 Theory X and Theory Y X理论与Y理论 Motivation – Hygiene Theory 激励-保健理论 当代激励方法 Three Need Theory 三种需要理论 Equity Theory 公平理论 Reinf
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