组织行为学ppt_09.pptVIP

UnderstandingWork Teams Chapter 9 After studying this chapter, you should be able to: Explain the growing popularity of teams in organizations Contrast teams with groups Identify four types of teams Specify the characteristics of effective teams Explain how organizations can create team players Describe conditions when teams are preferred over individuals Why have teams become so popular? Outperform individuals on tasks requiring multiple skills, judgment, and experience Better utilization of employee talents More flexible and responsive to changing events Effective way for management to democratize the organization and increase employee motivation Work Group vs. Work Team Work Group - A group who interacts primarily to share information and to make decisions to help one another perform within each member’s area of responsibility Work Team - Generates positive synergy through coordinated effort; Individual efforts result in a level of performance that is greater than the sum of those individual inputs Comparing Work Groups and Work Teams Four Types of Teams Problem-Solving Teams Share ideas or offer suggestions on how work processes and methods can be improved Rarely given authority to unilaterally implement any of their suggested actions Self-Managed Work Teams Typically 10-15 employees Team takes on supervisory responsibilities in addition to job tasks Select and evaluate members Effectiveness is situationally dependent Cross-Functional Teams Members from diverse areas within and between organizations Exchange information Develop new ideas and solve problems Coordinate complex projects Development may be time-consuming due to complexity and diversity Virtual Teams Computer technology ties physically dispersed members together to achieve a common goal Differentiating factors from other teams Absence of para-verbal and non-verbal cues Limited social context Ability to overcome time and space constraints Key Components of Effective Teams Context Composition