酒店前厅复印件服务标准操作(中英版).docVIP

酒店前厅复印服务标准操作规程 Guest Expectation 客人期望: If I ask for copies to be produced, I expect them to be of good quality and logically sequenced and checked. I expect to have my original returned in good condition and I expect employees to be competent in handling the photo copy machine. 如果我需要复印服务，希望复印质量高，有逻辑顺序并已经核查。希望我的原文件能完璧归赵，也希望员工能够熟练操作复印机。 Why is this task important for you and our guests? 为什么该任务对你和我们的客人都很重要？ Answers回答: The guest wants to have a good quality copy of any size. 客人希望得到任意大小的高质量的复印件。 I feel confident in delivering the service our guests expect. 我有信心给予客人期望得到的服务。 We are able to inc