企业竞u争情报与知识管理的整合研究.docVIP

企业竞争情报与知识管理的整合研究 摘要 随着社会信息化的推进，各种组织都在引入知识管理系统和竞争情报系统，以提高其运行效率和竞争力。在查阅和研读大量相关文献的基础上, 国内外竞争情报与知识管理关系研究状况进行回顾,并在此基础上总结了知识管理系统和竞争情报系统之间的互融性。 本文第一、二章，分别对竞争情报和知识管理的基本概念、作用及有关问题进行了综述，第三章在一、二章的基础上，对竞争情报和知识管理的异同性进行了分析，并在理论上对两者的融合性进行了分析。并且探讨了两者整合的具体实现，分别从组织和流程方面提出了两者的整合模型，并构建了两者整合的共享技术平台。通过以上相关理论知识及融合模型的分析，最后阐明了企业竞争情报和知识管理两者的融合对于切实提高企业竞争力具有非常重要的意义。 关键词：竞争情报；知识管理；整合；研究Abstract With the advance of information society, organizations introduced knowledge management systems and competitive intelligence systems to improve its operating efficiency and competitiveness. By read a lot in the literature, reviewed the status of relationship of competitive intelligence and knowledge management.On that basis, summed up the the fusion of knowledge management systems and competition intelligence systems. This article first, two chapters, separately to the competition information and the knowledge management basic concept, the function and the related question have carried on the summary, the third chapter in one, two chapter of foundations, has carried on the analysis to the competition information and the knowledge management similarities and differences, and theoretically has carried on the analysis to both fusion.And has discussed both conformity concrete realization, separately proposed from the organization and the flow aspect both conformity model, and has constructed both conformity sharing technology platform. Through above correlation theories knowledge and the fusion model analysis, finally had expounded the enterprise competition information and the knowledge manage both the fusion regarding to enhance the enterprise competitive power to have the extremely vital significance practically. Key word: Competition information; Knowledge management; Conformity; Research; 目 录 引言 1 第章 2 1.1竞争情报（CI）的概念 2 1.2竞争情报系统 2 1.2.1何为竞争情报系统 2 1.2.2竞争情报系统的结构 3 1.2.3竞争情报系统对企业的应用 3 1.3企业竞争情报 4 1.4如果构建企业竞争情报系统 4 1.4.1三大定位误区 4 1.4.2三个关键问题 5 1.4.3四个建设建议