《营业厅基础服务规范标准14个关键点.pptVIP

-*- TRISEARCH Consulting Group China Mobile – GuiZhou * Confidential TRISEARCH Consulting Group China Mobile – GuiZhou * Confidential 第*页 保密7-1 营业厅基础服务规范 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 授课时间：AM 8:30-10:00 授课方式：教员讲解；互动交流； 课堂纪律：请保持安静，把手机设成震动，或关机； 课堂提问 培训安排 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 课程目的 从客户感知出发 以移动服务厅实际工作问题的解决为核心 全面提升一线服务人员的服务意识、夯实和规范其服务基础， 确保整体服务质量的稳步提升。 Evaluation only. Created with Aspose.Slide