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Personnel satisfaction survey and strategic direction of personnel capacity building in state statistics bodies of the Republic of Belarus Olga Pozharitskaya National Statistical Committee of the Republic of Belarus David Packard, founder of the Hewlett Packard company, when asked “What is a key to success?” answered “People”. Personnel are the most important resource of a company and a factor of its success. People who work in a company, apart from knowledge, expertise, professional skills, have a power of their desires and motives, their character and personality as a whole. Personnel management, without using modern methods of surveying, may lead to results contrary to the expectations of the management. One of the most efficient HR-technologies is questionnaire survey, the use of which allows for the identification of the staff satisfaction with work environment, corporate image, moral and psychological climate in the team, perspectives for career advancement and training. This technology is widely used in statistical offices of many countries. Taking into account the experience of our colleagues from other countries, the National Statistical Committee of the Republic of Belarus made a decision to carry out a personnel satisfaction survey in 2012. The questionnaire was developed using the experience of Eurostat, statistical offices of Lithuania, Bulgaria, Hungary in conducting such surveys; such factors as specific character of the activity of the National Statistical Committee, mentality, intelligibility and clarity of questions asked were taken into account. The survey was carried out at the three levels since a three-level system of state statistics bodies has been established in the Republic of Belarus. 3d level – district Statistics divisions in districts and towns (districts of Minsk City) (included in the structure of chief statistical departments of regions and Minsk City). Main objective: interaction with respondents. 2nd level