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In Summary, the IS Function… Is a major functional area of business. Is an important contributor to operational efficiency, employee productivity and morale, and customer service satisfaction. Is a major source of information and support for decision making. Provides a strategic advantage in developing competitive products services. Discussion Questions How can information technology support a company’s business processes and decision making, and give it a competitive advantage? How does the use of the Internet, intranets, and extranets by an e-business enterprise support their e-commerce activities? Why do big companies still fail in their use of information technology? What should they be doing differently? Discussion Questions (continued) How can a manager demonstrate that he or she is a responsible end user of information systems? What are some of the toughest management challenges in developing IT solutions to solve business problems and meet new e-business opportunities? Why are there so many conceptual classifications of information systems? Why are they typically integrated in information systems found in the real world? Discussion Questions (continued) In what major ways have the roles of information systems applications in business expanded during the last 40 years? What is one major change you think will happen in the next 10 years? Can the business use of Internet technologies help a company gain a competitive advantage? * Section I Foundation Concepts:Information Systems and Technologies Information Systems Framework What IS a system? A group of interrelated or interacting elements forming a unified whole, OR A group of interrelated components working together toward a common goal by accepting inputs and producing outputs in an organized transformation process (dynamic system). Three basic interacting components: Input Processing (transformation process) Output Add Feedback and Control Loops.. And the system, now called a cybernetic system, bec
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