unit9FutureandStrategymeeting解读.ppt

4-step crisis plan First, collect information about the situation. Second, appoint a team to handle the crisis. Third, appoint a spokesperson to be the contact between the crisis team and the media. Fourth, identify your key audiences: your customers, employees, salespeople and the media. Meeting Board Crisis Departmental Team a meeting Attend Arrange Chair Hold Miss Run Agenda Action Points Chair Chairperson Minutes Can you take the minutes, please? How many people usually attend the meetings? Can we move on to the next item on the agenda? Where’s Olga? She