robbis_fom7_ch02.pptVIP

Copyright ?2011 Pearson Education, Inc. Publishing as Prentice Hall. 点蹈废蓄龚鞋疤驻帕阉巳棱弯注逃氓熬绑敬什倡泪流洋涸甩巾湾凰盘年点robbis_fom7_ch02robbis_fom7_ch02 How Can Organizations Improve Quality? Continuous Improvement An organization’s commitment to continually improving the quality of a product or service Kaizen The Japanese term for an organization’s commitment to continuous improvement Work Process Engineering Radical or quantum change in an organization. Copyright ?2011 Pearson Education, Inc. Publishing as Prentice Hall. 辱淬陋世受局板红荧童讶滩苹泅舜私走赤鞋涟衣库掳套蜂瞧秉冶兵蛋蔫侍robbis_fom7_ch02robbis_fom7_ch02 Copyright ?2011 Pearson Education, Inc. Publishing as Prentice Hall. 枝墙韶族俗晃雹颓啤望苫孩仰润赘色跳推乔肇挽烫四丹蜂妊扁燕现洛肢先robbis_fom7_ch02robbis_fom7_ch02 Copyright ?2011 Pearson Education, Inc. Publishing as Prentice Hall. 毡汐豢询伯诡旗教呜斯虱场厂取执融敖难牵悟铀留隆待哈峙烈戊抽按填夫robbis_fom7_ch02robbis_fom7_ch02 You know the economic context has changed when you have a company like General Motors in bankruptcy, 9.4 million jobs vanishing in the United States, and an economic vocabulary that includes terminology like toxic assets, collaterized debt obligations, TARP, bailouts, economic stabilization, wraparound mortgages, and stress tests. To understand what this new economy is like, we need to look at the changes that have taken place and the impact of those changes on the way that organizations are managed. * This economic crisis, which began with turmoil in mortgage markets and spread to businesses when broader credit markets collapsed, has been called the worst since the Great Depression. With foreclosures, financial recession, a huge public debt, and widespread social problems from job losses, it’s clear that the U.S. and global economic environments have changed and are continuing to change. For instance, the International Monetary Fund forecasted that the global economy would likely contract in 2009 for the first time since World War II and that the recovery would take longer than expected * Experts believe that once the U.S. economy