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t h e r e g u l a t e d s e c t o r u t i l i t i e s（t h e r e g u l e t e d s c t o r u t我l t e s）.doc

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SECTION 4 THE REGULATED SECTORS 4.1 UTILITIES In recognition of the fact that more stringent supervision of the public utilities is required, particularly in the context of privatization, all the countries under study have recently set up Public Utilities Commissions. The purview of these Commissions is to ensure that services rendered by public utilities are satisfactory and that prices are fair and reasonable to consumers. In all the territories, the Commissions are charged with the responsibility of regulating services in electricity, water and sewerage, and telecommunications, except in St. Lucia and St. Vincent, where the Eastern Caribbean Telecommunications Authority (ECTEL) regulates telecommunications, with National Telecommunication Regulatory Commissions established in each country. The Commissions are all fledging institutions that have to learn as they do, because changes in technology in the telecom sector are overtaking them. The linking of several OECS countries under one umbrella commission for regulating telecom helps alleviate the capacity constraints. At the brainstorming session with experts overseeing this study, it was agreed that there should not be primary focus on the regulated sector, except telecom. However, information was gathered on the electricity sector in most countries and the water and sewerage sector in some. 4.1.1. Telecommunications Sector The Bahamas The state owned Bahamas Telecommunications Company (BATELCO) began the privatization process in 1998, liberalising Internet services, pager system and trunking radio services. Voice and cellular services are still monopolized, but it is proposed that competition will be introduced in cellular and customer key systems. BATELCO downsized its staff by 50 percent in 1999 and put a freeze on hiring new staff. The staff size is currently 1,200 persons. Laid-off staff was re-absorbed into jobs in downstream services in telecom that sprung up as a result of deregu