全面质量管理在浙江新乐公司的应用研究毕业论文.docVIP

全面质量管理在浙江新乐公司的应用研究 摘 要 产品质量是企业的核心要素，也是企业实现经济效益、竞争力和顾客满意的重要因素。本文以浙江新乐公司作为案例和研究对象，详细列举了公司未实施全面质量管理前存在的主要问题，深入透彻的分析了质量管理存在不足的根源，采用理论和实际相结合，具体问题具体分析的方法，对公司涉及产品质量主要过程：产品开发、制造、销售和服务过程以及影响产品的主要因素：人、设备、材料、操作方法和环境进行了系统的总结，对存在的各种问题采用各个击破的方法，提出了企业解决问题和提高产品质量水平的有效途径。 根据以上理论和案例分析的结果，本研究提出，企业若想在市场竞争中求生存求发展，必须进行质量过程控制，进行全面质量管理，做到全员参与，持续改进。通过质量管理水平的不断提高和技术的不断创新，企业必然会驶入健康发展的快车道。 关键词：纺织产品；全面质量管理；过程控制Application And Research On Total Quality Management Of XinLe Corporation ABSTRACT The product quality is enterprises core elements, also is enterprise to realize the economic benefit, competitiveness and customer satisfaction of important factor. Based on a case with the company in ZheJiang and research object, the company did not list in detail before implementation of total quality management, the main problems of in-depth Analysis of the inadequacy of the product quality management theory and practice, adopted roots, combined with the concrete analysis method, the company mainly process pertaining to product quality, product development, manufacturing, sales and service process and the main factors affecting the product: man, equipment,materials, operation method sand environment systematically summarized, the existing problems of using various break of enterprise, advances some methods to solve problems and raise the level of product quality in an effective way . According to the above theory and case analysis results, this research suggests that the enterprise to survive in market competition, strives for the development, must carry on quality of process control, comprehensive quality management, achieves the full participation, continuous improvement. Through the improvement of quality management of technology and innovation, the enterprise will into healthy development of the fast lane. Keywords: Textile；Total quality management；Process control 图2-1 PDCA工作步骤图 10 图2-2 PDCA 循环图 11 图3-3 影响产品质量因素分析图 17 图4-1 全过程质量管理框架图 22 图4-2 APQP小组组织结构图 23 图4-3 新乐公司特别采用流程图 28