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CHAPTER 22
STATISTICAL PROCESS CONTROL
SECTIONS 1 - 2
MULTIPLE CHOICE QUESTIONS
In the following multiple-choice questions, please circle the correct answer.
1. Which of the following situations suggests a process that appears to be operating out of statistical control?
A control chart with a series of consecutive points that are above the center line and a series of consecutive points that are below the center line
A control chart in which points fall outside the lower control limit
A control chart in which several points fall outside the upper control limit
All of the above
ANSWER: d
2. A process is said to be out of control if
a point falls above the upper or below the lower control limits
a run of 8 of more points is observed
either (a) or (b)
neither (a) nor (b)
ANSWER: c
3. When there is an increase in the process distribution standard deviation, the result is referred to as:
a trend
a cycle
a level shift
instability
ANSWER: d
4. Variations in process output that are caused by specific events or factors that are frequently temporary such as machine malfunction are:
assignable causes
chance causes
out of control causes
All of the above
ANSWER: a
5. Variations in process output that are caused by a number of randomly occurring events that are part of the production process are:
assignable causes
chance causes
out of control causes
All of the above
ANSWER: b
6. When the only sources of variation in a production process are caused by chance, the process is said to be:
under control
out of control
out of balance
both (b) and (c) since they are the same
ANSWER: a
7. In statistical process control (SPC), a Type I error occurs if we conclude that the process is:
under control when in fact it is not
out of control when in fact it is not
under control when this is really true
out of control when this is really true
ANSWER: b
8. Variation signaled by individual fluctuations or patterns in the data is called
special or assignable var
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