Risk Communication and Communicating with Patients风险沟通与患者沟通.pptxVIP

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Risk Communication and Communicating with Patients风险沟通与患者沟通.pptx

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Risk Communication and Communicating with Patients风险沟通与患者沟通

Part Two of the 2011 WRIISC Webinar Series March 16, 2011 Risk Communication and Communicating with Patients Presented By: WRIISC Webinar Series Pulmonary Effects of Combat Theater Exposures Presented by Ron Teichman, MD, MPH, FACP, FACOEM Tuesday 5/24 @ 1:00pm EST TBI and PTSD in Post-Deployment Veterans Presented by Steven Chao, MD, PhD and colleagues Monday, 6/27, 1:00pm EST Information available at (973)-676-1000 x1177 or wriisc.nj@ A special Thank You to Employee Education System (EES) for their support and assistance Some Reminders War Related Illness Injury Study Center (WRIISC) WRIISC (pronounced “risk”) is a National Program in three locations (CA, DC, and NJ) Expert “second opinion” resource on issues regarding post-deployment health Four areas: Research, Clinical, Education, and Risk Communication We provide clinical evaluations for Veterans with difficult to diagnose conditions and/or deployment related exposure concerns This Webinar series is part of our efforts to educate the VA Provider community What We’ll Cover What is Risk Communication and why is it important? Principles of risk communication Understanding risk perception and how it effects communication Importance of trust credibility Do’s and Don’ts of provider-Veteran communication The Role of Risk Communication in Communicating with Veterans “Risk Communication after a deployment is a crucial component of the appropriate care and support for the service member upon his or her return”Persian Gulf Veterans Coordinating Board (1999) “Efforts at risk communication must be part of an overall effort to see that returning service members are treated with gratitude and provided with medical care and support services to ease their readjustment” IOM (1999) What is Risk Communication? “… an interactive process of exchange of information and opinions among individuals, groups, and institutions.” “It involves multiple messages about the nature of risk and other messages… that express concerns, o