introducingthefirstmanagementcontrolsystems.doc

Introducing the First Management Control Systems: Evidence from the Retail Sector Tatiana Sandino sandino@marshall.usc.eduAssistant Professor University of Southern California Abstract Focusing on a sample of US retailers, I study the management control systems (MCS) that firms introduce when they first invest in controls, and identify four categories of initial MCS, which are defined in terms of the purposes these MCS fulfill. The first category, “Basic MCS,” is adopted to collect information for planning, setting standards, and establishing the basic operations of the firm. The other three categories are contingent on more specific purposes: “Cost MCS” focus on enhancing operating efficiencies and minimizing costs; “Revenue MCS” are introduced to foster growth and be responsive to customers; and “Risk MCS” focus on reducing risks and protecting asset integrity. I hypothesize and find that the choice among these categories reflects the firms’ strategy, and that firms that choose initial MCS better suited to their strategy perform better than others. Keywords: management control systems; corporate strategy; entrepreneurial organizations; firm growth I want to thank my dissertation committee: Srikant Datar (Co-Chair), Robert Simons (Co-Chair), Robert Kaplan and Alvin Silk as well as Dennis Campbell, Henri Dekker, Fabrizio Ferri, Paul Healy, Susan Kulp, Kenneth Merchant, Mina Pizzini, Edward Riedl, Dhinu Srinivasan, Wim Van der Stede, Christiane Strohm, Ingrid Vargas, Terry Wang, Mark Young, workshop participants at ESADE, Emory University, Harvard University, IESE, INSEAD, Instituto de Empresa, Lancaster University, New York University, University of Southern California, University of Texas at Austin, Washington University in St. Louis, and discussants and reviewers at the Global Management Accounting Research Symposium 2004, AAA Annual Meeting 2004, MAS Midyear Meeting 2005, for their comments and suggestions. All errors r