BusinessEnglishTraining商务英语培训.pptVIP

* 　 Agenda Business English Training How to write effective email 10 min How to write formal letter 15 min How to write company internal MEMO 5 min Useful sentence 5 min Q A， Quiz 10 min * 　 Email Business English Training Subjects: Give the message a subject/title, Keep the subject short and clear but avoid such headings as: ‘Good News’, ‘Hello’, ‘Message from Mary’. Short but specific are needed. Greetings Start the message with a greeting so as to help create a friendly but business-like tone. If the receiver is more senior to you, or if you are in doubt, it would be safer (particularly in the first communication) to use the person’s surname/family name together with a title e.g. Dear Mr Smithson, Dear Ms Stringer Purpose Start with a clear indication of what the message is about in the first paragraph, Give full details in the following paragraph(s). Make sure that the final paragraph indicates what should happen next e.g. I will send a messenger to your office on Tuesday morning to collect the faulty goods Action Any action that you want the reader to do should be clearly described, using politeness phrases. Endings End the message in a polite way. Common endings are: Yours sincerely, Best regards, Best wishes, Regards Names Include your name at the end of the message * 　 Email Business English Training Tips: Do not forget subject line and do write a meaningful subject line, Before you hit send, take a moment to write a subject line that accurately describes the content Keep the message focused and readable, If your e-mail contains multiple messages that are only loosely related, you could use bullets and numbering to ensure they are all read. Short and common words help to make the email easy to understand If you want to indicate stronger emphasis, use all capital letters and/or use