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管理信息系统试卷样张 一、True or False (20Points,1 Point Each) CRM system can help businesses to devise more effective marketing campaigns based on more precise knowledge of customer needs and wants.( ) When the cash register in a supermarket prints a receipt, the printer they are using is an input device. ( ) Minicomputers are smaller than desktop computers.. ( ) When companies use IT system to support the Top-line activities, the IT system can help decrease costs. ( ) CIS provides periodic report, MIS provides summarized reports. ( ) If a salesperson attempts to order merchandise for a customer not in the customer database, the database will typically generate an error message. This message indicates that an integrity constraint has been violated. ( ) According to the decision theory of Simon, the decision making process includes three phases: design, choice and implementation. ( ) Expert systems are excellent for diagnostic and prescriptive problems. ( ) Online transaction processing (OLTP) involves gathering input information, processing that information, and updating existing information to reflect the gathered and processed information. ( ) www.B is a directory search engine. ( ) If the sales reps in a company are responsible for developing a new sales information system, they are using the OUTSOURING development method. ( ) B2B Ecommerce often uses financial cybermediary such as PayPal to pay their suppliers. ( ) Companies should not let the end users develop infrastructure-related IT system. ( ) For a knowledge worker, the smallest logical unit of information in a database is called a file. ( ) Operational management levels require more regular internal reports that emphasize detailed data. ( ) The B2B e-commerce revenue is relatively small compared to the B2C e-commerce segment. ( ) A Web server provides information and services to Web surfers. ( ) Information can be described as fact