Organizational Environment, Social Responsibility and Business Ethics.pptVIP

* * * The Golden Rule: Do unto others as you would have others do unto you. Personal Factors ? Family influence ? Religious values ? Personal ethical standards and needs Organizational Factors ? Company policies and culture ? Behavior of superiors ? Behavior of peers External Factors ? Government regulations ? Social norms and values ? Industry climate Other Factors (Determinants of Issue Intensity) ? Probability of harm (产生危害的可能性) ? Greatness of harm (危害的严重程度) ? Consensus of wrong (人们是否普遍认为此类行为不符合伦理) ? Concentration of effect (产生不良后果的集中程度) ? Proximity to victims (受害者的远近) ? Immediacy of consequences (是否立即产生不良后果) Ethical Guidelines for Managers ? Obey the law. ? Tell the truth. ? Show respect for people. ? Stick to the Golden Rule. ? Above all, do no harm. ? Practice participation, not paternalism. ? Always act when you have responsibility. CASE: PURCHASING MANAGER----LATIN AMERICA You have recently taken over as purchasing manager in your company’s manufacturing plant in Latin America. The head of a local firm visited you last week and tried to persuade you to buy ball bearings (an essential part of your product) from him, Roberto, instead of his competitor from whom you are currently buying them. He would charge the same price but promises very prompt delivery. Your plant runs on a very tight schedule and there have been some problems when the current supplier has not delivered on time. Roberto also indicated that his contract with you would be worth $20,000 to him. This would be paid to you, gratefully and privately, in such a way that no one would ever know it. You need some money badly to cover family medical bills and your daughter’s education. Such payments are legal and are often made in the country in which you are living. After thinking about it, you realize that your predecessor, who has just been promoted to a higher position in the home office, probably r