JWRF026C1顾客满意度调查表.docVIP

Customer Region Marketing Written Date Feedback Address: Je Woo Corporation, Ltd. Fax: 86-752-312-5586/5587 E-mail: jewoo@jewoo.cn First of all, thank you for selecting Je Woo products. Your satisfaction and feedback means a great deal to us. Please kindly take a moment to complete a brief survey on the service you ever received, then fill in the following corresponding items: No. Satisfaction Item Proportion Satisfaction Score Reasons or Suggestions Excellent Good Fair Poor 1. Quality Packaging 40% Appearance Performance Restriction Hazardous Substances in Products Restriction Hazardous Substances Process Management 2. Service On-time Service 30% Effective Service Staff Attitude Attitude for Customer Complain 3. Delivery On-time Delivery 25% Reliability for Delivery 4. Price Product Price 5% Total Score Remark: 1. Please fill in the “Satisfaction Score” From No. 1~100 according to your estimation, Excellent (100-90), Good (89-75), Fair (74-60), Poor (59-0). 2. Total Score=(Score No.1)*50% + (Score No.2)*25% + (Score No.3)*20% + (Score No.4)*5%. 3. It would be great helpful to us if this questionnaire could be feedback within 2 weeks, and it also welcome to write in any attachment and feedback to us if you have more comments. Prepared： Approved：  Questionnaire On Customers’ Satisfaction JWRF026C1 Prepared： Approved： Effective Date：20