埃森哲：知识管理模型PPT.pptVIP

Knowledge Management Strategies to Improve Business Performance Chris Paladino March 11, 2002 (703) 947-2394 chris.d.paladino@ Knowledge Technologies 2002 Topics KM Approaches Implementation Framework Success Factors Questions KM Approaches KM Definition KM Considerations Knowledge Spiral Accenture KM Model KM Definition A collaborative and systematic process for acquiring, creating, synthesizing, and sharing information, insights, and experiences to achieve organizational goals. KM Considerations Knowledge Spiral Accenture KM Model Topics KM Approach Implementation Framework Success Factors