Appendìx—A[ISO9000].pptVIP

Software Project Management Appendix A ISO9000 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Overview ISO 9000 family of standards Overview of ISO 9001 Three levels of quality assurance Manufacturing industry versus software industry Twenty quality elements in ISO 9000 Characteristics of an ISO 9000 quality system Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Overview (cont’d) Satisfying ISO 9000 Introduction of ISO 9000-3 Assumptions of ISO 9000-3 Overview of ISO 9000-3 TickIT Initiative Why comply with ISO 9001 Potential problems of ISO 9001 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. ISO 9000 Family of Standards A series of international quality standards developed by the International Organization for Standardization Originally developed for two-party contractual situations, mainly for the manufacturing environment Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. ISO 9000 Family of Standards (cont’d) Applies to the quality management system and the process used to produce a product Ensures that the process can consistently produce products that meet the expectation of the customers Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. ISO 9000 Family of Standards (cont’d) Provides a framework for improving business processes Does NOT provide for leading-edge quality, but does provide a strong quality foundation upon which a company can build Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. ISO 9000 Family of Standards (cont’d) Provide a generic model of the quality process; must be instantiated for each organization Describe what, at the minimum, must be