STRATEGICFRAMEWORKFORQUALITYASSURANCECOMPONENT.pdfVIP

STRATEGIC FRAMEWORK FOR QUALITY ASSURANCE COMPONENT Definition Quality Assurance (QA) can be simply defined as a system to support performance according to standards. It implies a systematic way of establishing and maintaining quality improvement activities as an integral and sustainable part of systems or organisations. In the education and health systems, this includes all activities that contribute to the design, assessment, monitoring of standards agreed upon by all stakeholders and improving quality of service delivery, client satisfaction and effective utilisation. In