罗宾斯管理学英文版第11PT1罗宾斯管理学英文版第11版PPT1.pdfVIP

Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-1 Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-2 • Explain why managers are important to organizations • Tell who managers are and where they work • Describe the functions, roles, and skills of managers • Describe the factors that are reshaping and redefining the manager’s job • Explain the value of studying management Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-3 Why are Managers Important? • Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times. • Managerial skills and abilities are critical in getting things done. • The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty. Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-4 Who Are Managers? • Manager – Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-5 Classifying Managers • First-line Managers - Individuals who manage the work of non-managerial employees. • Middle Managers - Individuals who manage the work of first-line managers. • Top Managers - Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 1-6 Exhibit 1-1: Levels of Management Management, Eleventh Edition by Stephen P. Robbins Mary Coulter ©2012 P