Chapter 6 Organizational Information Systems - ….pptVIP

Chapter 6OrganizationalInformation Systems Chapter 6 Objectives Understand characteristics of operational, managerial, and executive information systems Understand characteristics of transaction processing systems, management information systems, and executive information systems Understand characteristics of information systems that span organizational boundaries Types of Information Systems An organization consists of many people with different interests, specialties, and levels. How a single information system can provide all the information that an organization needs? There is no such single information system. An organization should have different info systems for different interests, specialties, and levels. Decision-Making Levels of an Organization Decision-Making Levels of an Organization Executive level (top) Long-term decisions Unstructured decisions Managerial level (middle) Decisions covering weeks and months Semistructured decisions Operational level (bottom) Day-to-day decisions Structured decisions General Types of Information Systems Transaction Processing Systems (TPSs) Transactions Used at Operational level of the organization Goal: to automate repetitive information processing activities Increase speed Increase accuracy Greater efficiency General Types of Information Systems Transaction Processing Systems (TPSs) Online processing Batch processing Data input Manual data entry Semiautomated data entry Fully automated data entry General Types of Information Systems Transaction Processing Systems (TPSs) Examples: Payroll Sales and ordering Inventory Purchasing, receiving, shipping Accounts payable and receivable General Types of Information Systems Management Information Systems (MISs) Two Types: Management of IS in organizations Specific information systems for mid-level managers Used at managerial level of the organization General Types of Information Systems Management Information System It helps the middle managers with reports, wi