《商务英文EMAIL》.doc

目录 Chapter 1 建立贸易关系 1. 请求建立贸易关系 Request for Establishing Business Relations 2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations 3. 索取产品资料 Request for Product Literature 4. 回复索取产品资料 Reply to the Request for Product Literature 5. 邀请会面 Invitation to the Business Appointment 6. 接受会面邀请 Accepting the Invitation to the Business Appointment 7. 谢绝会面邀请 Declining the Invitation to the Business Appointment 8. 要求更改会面时间及地点Request for Changing the Time Place of the Meeting Chapter 2 推销 9. 向特定客户推销 Sales Letter to Specific Customers 10. 向不特定客户推销 Sales Circular to Non-Specific Customers 11. 寄信给老客户 Sales Letter to Old Customers 12. 寄信给新客户 Sales Letter to New Customers 13. 推销新产品 Sales Letter for Promotion of New Products 14. 推销劳务 Sales Letter for Promotion of Labor Services Chapter 3 询盘和订货 15. 一般询盘 General Inquiry 16. 回复一般询盘 Reply to the General Inquiry 17. 具体询盘 Specific Inquiry 18. 报虚盘 Making a Non-Firm Offer 19. 报实盘 Making a Firm Offer 20. 买方还盘 Making a Counter Offer 21. 卖方返还盘 Making a Counter-Counter Offer 22. 下订单 Placing an Order 23. 接受订单 Accepting an Order 24. 拒绝订单 Declining an Order 25. 下续订单 Placing a Repeat Order 26. 推荐替代品 Offering a Substitute Product 27. 接受替代品 Accepting a Substitute Product 28. 拒绝替代品 Declining a Substitute Product 29. 涨价通知 Notice for Price Increase 30. 回复涨价通知 Reply to the Price Increase Notice Chapter4 付款 31. 询问付款方式 Asking about Payment Terms 32. 接受付款方式 Accepting Payment Terms 33. 要求修改信用证 Request for Amendment to L/C 34. 信用证修改 Amendment to L/C 35. 付款通知 Payment Notice 36. 收到付款通知 Receipt of Payment Notice 37. 催促付款（初次）Urging Payment (First Notice) 38. 催促付款（最后通告）Urging Payment (Last Notice) 39. 索取发票 Asking for Invoice 40. 寄送发票 Sending Invoice Chapter 5 包装和交货 41. 包装要求 Packaging Requirements 42. 回复包装要求 Reply to Packaging Requirements 43. 装运时间 Time of Shipment 44. 回复装运通知 Reply to Time of Shipment 45. 催促装运 Urging Shipment 46. 回复催促装运 Reply to Urging Shipment 47. 出货通知 Shipment Advice 48. 货物抵达通知 Goods Arrival Notice Chapter 6 投诉和致歉 49. 投诉货物未寄达 Comp