服务英语500句选编.doc

服务英语500句作者:来源： HYPERLINK /default.asp 中国食通宾馆酒店网2005-11-7 16:24:48??Part one : general expressions1)Goodmorning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do you do ?) ?您好！3)Hello (or hi )! ?您好！4)How is everything (with you )?（您的）一切都好吗？5)How are you getting on ( or along ) these days ?这几天过得怎么样？6)How are you ? (- Fine ,thank you .and you? )您的身体好吗？7)Glad (nice ) to see you . ?见到您很高兴。8)Welcome to our hotel. ? 欢迎到我们的酒店来！9)It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。10)Good –bye.(or bye-bye)再见！11)Good night. ? 晚安（晚间告别用）12)have a good rest. ? 祝您休息好！13)See you later (tomorrow). ?以后（明天）见！14)Hope to see you again soon. ?希望不久再见到您！15)Have a good time. ? 祝您过得愉快！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。18)Mind (or watch) your step! ?请走好！19)We wish you a pleasant journey. ?祝您旅途愉快！20)Have a nice trip! ? ? 一路平安！21)All the best! ? ? ? ? 万事如意。22)Take care! ? ? ? ? ? 多保重！23)Good luck! ? ? ? ? ?祝您好运！24)Thank you (very much) ?谢谢您（非常感谢）。25)Thanks a lot. ?多谢。26)Thank you for coming. ? 谢谢您的光临。27)Thank you for staying in our hotel.感谢您在我们饭店下榻。28)I’m very grateful to you. ?非常感谢您。29)It’s very kind of you. ? 谢谢，您真客气。30) ? ?You are (most) welcome. ?不用谢，不用客气。31) ? ?Not at all. ?不用谢。32) ? ?Don’t mention it. ?不用谢。33) ? ?My pleasure.(or with pleasure) ? 很高兴能为您服务。34) ? ?Glad to be of service. ?很高兴为您服务。35) ? ?At your service ?.乐意为您效劳。36) ? ?I’m sorry. ?很抱歉。37) ? ?Excuse me. ?对不起。38) ? ?I’m terribly sorry. It’s my fault.非常抱歉，那是我的过错。39) ? ?I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。40) ? ?Sorry to have kept you waiting.对不起，让您久等了。41) ? ?Sorry to interrupt you. ? 对不起，打扰了。42) ? ?That’s all right. ?这没什么。43) ? ?It doesn’t matter. ?没关系。44) ? ?Never mind. ?不要紧，没关系。45) ? ?Let’s forget it ?.算了吧！46) ? ?What can I do for you? ?我能为您干点什么？47) ? ?Can I help you? ? 我能为您干点什么？48) ? ?Is there anything I can do for you?有什么能为您