OrganizationalCultureandEthicalValues.docx

Organizational Culture and Ethical Values ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Organization Theory and Design Eleventh Edition Richard L. Daft 2 What is Culture? Values, norms, guiding beliefs, and understandings that are shared by members of an organization Taught to new members as the correct way to think, feel, and behave Organizational culture exists at two levels Observable symbols Underlying values ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Levels of Corporate Culture ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4 Emergence and Purpose of Culture Provides sense of organizational identity Two critical functions in organizations: To integrate members so they know how to relate to one another To help organization adapt to external environment Internal Integration – collective identity and know how to work together External Adaption – how the organization meets goals and deals with outsiders ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5 Observable Aspects of Organizational Culture ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6 Organizational Chart for Nordstrom Nordstrom’s structure reflects the emphasis the department store chain puts on empowering and supporting lower-level employees. ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Organizational Design and Culture Managers want a corporate culture that reinforces the stra