Chinese home appliance service industry is facing new challenges in upgrading.docVIP

 PAGE \* MERGEFORMAT 10 Chinese home appliance service industry is facing new challenges in upgrading Chinese usher in a new appliance service industry is the transformation, upgrading and challenges. 30 years ago, appliance service system, lack of standard blank, blank consumer demand, but the appliance sales business of the subsidiary industries, appliance service industry to today’s fast-growing, not only in the country to form a large number of professional service firms and service organizations and for promoting and restricting sales of home appliance business development a major new industry and more importantly, the system has become an appliance service after the sale of a home appliance manufacturing industry, Dah Sing economy. Right now, for all of China’s home appliance business, the service is no longer just an internal support system, not just a marketing tool and model, but not just to meet the requirements of the national three guarantees that consumers must bear the responsibilities and obligations. appliance service is facing from the internal cost center to the new profit growth point level transformation. Is the drag from the original cost of some of the burden of enterprise development, to be upgraded to promote innovation in their overall wealth of resources hidden deep from the original three bags free of charge, extended service fee system, to present the service as a new public sale of goods to pay for more value-added services and security, home appliance business service system, service orientation, service philosophy, etc. are undergoing tremendous changes. From hardware to software, three-dimensional cross In February, China Consumer Association, Consumers Association released a national organization to handle complaints at all levels of analysis of the situation: in 2009 household electrical and electronic products complaints were higher than the 5.3 percent decline in 2008, China Household Electrical Appliances Associat