Discussion on how to effectively communicate with customers.docVIP

 PAGE \* MERGEFORMAT 4 Discussion on how to effectively communicate with customers Whether it is from the service marketing, product marketing, good communication skills are the foundation of marketing. Although the language of humanity with the most basic and common nature, but in the marketing process to be effective in communicating with customers and is is a simple matter, on my own many years of experience in communicating with customers should be preceded by consider the following points: 1, to know ourselves and Baizhanbudai: Whether the development of new customers and old customers also pay a return visit in advance of the object to be visited to do a preliminary understanding, including job, scheduling, personality, hobbies, etc., in order to properly arrange an appointment time and find a common topic of the talks process more harmonious, but also can prevent some unexpected factors. 2, frank, courteous, first: For the ‘politeness first’, it is a pioneer in cross-friends Friends of the knot, there is an old saying: If we get the respect of others, first of all respect for others also. Between people are equal, is mutual, as long as you respect others, in advance, you can receive the respect of others, and only so you can get to communicate with others, exchange opportunities, but also treated with courtesy to others basis. Whether first-time visit or a return visit, we should more respect for the views of others, we must learn to ask to seek sexual discourse, such as: ‘all right? You look all right? Do you think? Tone, etc., to make customers feel that you are a very polite person, so that they would willing to work with your contacts, willing co-operation. To do either a business or development of any one customer, frank treatment is the key. I have taught my staff thought such a problem, why our clients work with us? Why should we accept our products and services? In fact, nothing more than here on two reasons: First, the full trust of our cus